Mobile marketing is a fairly new competitor in the advertising world, but is quickly gaining momentum and becoming an industry standard for success. It requires adaptation to new and more compact media, thus a different way of thinking is required to capture and keep a potential consumer’s interest. There are plenty of ways to do this, but they will require some new concepts and a sharp mind.
Make your messages relevant. This is the most important aspect of mobile marketing. A text message can be very personal and it interrupts someone no matter what they are in the middle of doing. Avoid re-purposing an e-mail. Your text message should be short and very relevant to the audience whom you are sending them out to.
Make your messages fun. Remember that mobile can also be used as a source of entertainment. Make your messages interesting and exciting, while providing the subscriber with either meaningful information or entertainment. When subscribers are doing something or just waiting for something somewhere, they will look to mobile as an exciting or enjoyable distraction.
Only add telephone numbers from customers choosing to receive messages to build your mobile marketing database carefully. If you add telephone numbers of customers who have not elected to receive mobile marketing messages, you are likely to see a high volume of complaints and requests to be removed from your list.
Weigh your competition. Have a family member or friend sign up to a mobile subscription of a competitor. Doing this will give you an inside look as to how their program operates, and let you know what you can do that will outperform them. Doing this before you actually start your campaign will give you a strong edge.
Make sure you’re keeping track of your social media presence as a mobile marketer. If you have a Facebook or Twitter page, you want to monitor what people are thinking of you and how many folks like/dislike you in general. This will allow you to fix some things to better cater to your audience.
With mobile users, text is far more influential than video, so remember that before developing your marketing campaign. Upwards of 88% of all mobile users deal in text messages, but only around 41% of them take the time to watch videos on their mobile devices. This obviously means text should be your bigger area of focus.
Listen to your customers in your mobile marketing campaign so that you can always better cater to them. If you assume you know what your customers want, you are going to make a serious you-know-what out of yourself. Instead of assuming, listen to their needs and then work from an informed standpoint.
Try to limit the amount of offers you’re sending via your mobile marketing campaign. It can be a little tedious for you to sit there and devise so many alert messages and call-to-action lines to send out, and it can be really annoying to the people receiving them. Keep your messages at a minimum unless you really have something to say.
Make your mobile marketing campaign a two-way street. Give the customers receiving your messages a way to send you feedback so that you can connect with them and improve your services. You may find people telling you to go away or telling you they want more, but either way customer input is too valuable not to garner it at every opportunity!
Sending a reminder message about an upcoming sale or release of a new product is an excellent way to get your customers excited about what is going on. Try to send the reminder a couple of hours ahead of time. Doing this many days in advance creates a higher chance that the customer will forget.
Use QR codes. These images allow people to interact with your campaign by scanning a code that will redirect them to your website. Make sure the QR code takes people to a place where they can find useful information or interesting discounts. If not, they might not scan another code from you.
Ask for feedback. Feedback from customers about your mobile marketing methods can let you know what you’re doing right and what you are failing at. Don’t forget to note absence of feedback as well. Analyze why you may not be hearing from everyone and take steps to rectify that. Ask for feedback often and your business can only get better.
Inform those that opt-in to mobile marketing messages just how many messages they can expect to receive day by day. This is the best way to ensure that you aren’t getting complaints later on due to too many messages too frequently. You want to be sure that those you are sending mobile messages to are fully aware.
Minimize the number of offers you send in a week. Somewhere between once a week or once every other week is the optimal time frame for sending promotions. Create a sense of urgency and let your customers know that failure to act may cause them to miss out on a great deal. If people think that another, possibly better, discount will be arriving soon, they won’t jump on the current one.
Those are a few ways to spread your message via the mobile world and still manage to look professional and elaborate. Compacting your advertisements or messages is not an easy task and takes some practice through repetition. As long as you follow the advice and study for your audience, you are sure to increase profits.
